If you’re reading this do yourself a favour and read these two articles:

On the Engineering of SaaS – Theo Schlossnagle Tue, March 2011

A particularly interesting take on moving from a software company to a service company . This caught my eye as Atlassian has embarked on a similar transition with our hosted offering. Over the past 24 months the growth in our Operations team has been considerable, and the shift has meant a change in the way we develop software.

FAQ: Customer Development for Product Managers – Cindy Alvarez

A super quick read that provides an overview of customer development and how to get started. Add Cindy to your reading list. Also, if you are not already reading Steve Blank and Eric Ries you probably want to start yesterday.

 

Shortly after I return from Atlassian Summit I will be presenting at Agile Australia which is taking place on June 15 and 16. Tickets are still available so I recommend you get in quick. The keynote speaker is Alistair Cockburn so I think tickets will be snapped up!

Be the change you seek

Empowering engineers is the first step in any successful innovation program. In this talk Nicholas will share the successes and failures of Australian software company Atlassian’s innovation program. Using intrinsic motivation enabled Atlassian to develop agile teams that take responsibility, take action, improve their craft and drive innovation. The Atlassian innovation program has delivered great advances to customers (both internal and external) through activities such as 20% time and FedEx days.

CIO’s and Project Managers will leave this talk equipped with the know how to implement innovation programs in their own organisations, including steps to start your own quarterly FedEx day and considerations for allocating 20% time.

Keep an eye out for the slides and video which will be posted here once I have presented.

UPDATE: Slides from Agile Australia 2011 – Nicholas Muldoon – Be the change you seek are now available.

I will be in San Francisco from June 4 through 9 for Atlassian Summit. During my trip I will be meeting GreenHopper customers, attending the Atlassian Partner Summit and presenting two Lightning Talks. If you haven’t already got your ticket you are out of luck unfortunately, Summit sold out really quick this year!

Keep an eye out for the slides and video which will be posted here once I return to Sydney.

If you are in San Francisco between the 4th and 9th give me a whistle. I would be keen for some company at The Monks Kettle or another fine restaurant around the Mission.